CareCredit Lawsuit - Illegal Credit Card Charges And Fees (2024)

The Bank Fraud Lawyers of McCune Law Group (MLG) are currently investigating the deceptive practices of credit card companies that lure customers with the promise of 0% interest rates during promotional periods, only to later surprise them with exorbitant interest charges. One specific target of our investigation is the CareCredit Credit Card, issued by Synchrony Bank. If you have been affected by these unfair practices, MLG is here to assist you in seeking significant compensation through a class action lawsuit or individual arbitration.

The Issue at Hand

Many customers are enticed by the appealing offer of a 0% interest rate on their CareCredit Credit Cards during promotional periods. However, what initially seems like a financially savvy choice can quickly turn into a costly burden. Numerous customers have reported that despite adhering to the terms of the promotional offer, they were unexpectedly hit with high-interest charges once the promotional period ended. This practice is not only misleading but also financially damaging.

MLG is specifically focusing on Synchrony Bank and their issuance of the CareCredit Credit Card. We are gathering information from customers who have experienced this sudden shift from a promised 0% interest rate to a standard high-interest rate during the promotional period. Our goal is to understand the extent of this issue and to determine the most effective legal course of action for those affected.

Potential Outcomes

If you opened a CareCredit Credit Card expecting a 0% interest rate during the promotional period but were later charged regular interest rates, we want to hear from you. MLG is preparing to file a class action lawsuit on behalf of all affected customers. In the event that Synchrony Bank challenges the class action by enforcing a clause that requires individual arbitration, and if a judge upholds this clause, we will consider proceeding with individual arbitration cases for those interested. It is expected that if we move forward with your case, it will initially be filed as a class action. Should Synchrony Bank successfully argue for individual arbitration, we will gauge the interest among affected customers and, if sufficient, we will bring forth arbitration cases. This dual approach ensures that regardless of the legal hurdles, we will strive to secure the compensation you deserve.

Frequently Asked Questions

What are the potential outcomes of the legal action against Synchrony Bank?

If MLG moves forward with legal action, the initial approach will likely be to file a class action lawsuit. However, Synchrony Bank may argue that the credit card agreement mandates individual arbitration instead of a class action. If a judge agrees with Synchrony Bank’s position, MLG will consider the number of customers willing to proceed and may then bring individual arbitration cases. Regardless of the legal path taken, MLG is committed to achieving the best possible outcome for affected customers, whether through a collective class action or multiple individual arbitration cases.

Who qualifies to participate in the potential class action lawsuit or individual arbitration?

Customers who opened a CareCredit Credit Card expecting a 0% interest rate during the promotional period but were later charged regular interest rates may qualify to participate in the class action lawsuit or individual arbitration. MLG is particularly interested in hearing from individuals who feel they were misled by Synchrony Bank’s promotional terms and suffered financial losses as a result.

What is the process for joining the investigation or potential lawsuit?

To join the investigation or potential lawsuit, affected customers should contact McCune Law Group to provide details of their experience with the CareCredit Credit Card. MLG will review the information to determine eligibility and include qualifying individuals in the class action lawsuit. If the lawsuit transitions to individual arbitration, MLG will inform participants and guide them through the necessary steps to proceed with their cases.

How can I determine if I was charged unfairly on my CareCredit Credit Card?

To determine if you were unfairly charged, review your CareCredit Credit Card statements, particularly during and after the promotional period where a 0% interest rate was promised. Look for any interest charges that were applied unexpectedly. If you find discrepancies or believe you were charged interest when you should not have been, you may have been subjected to unfair practices, and contacting McCune Law Group can help clarify your situation.

How to Start Your Potential Case

If you believe you have been victimized by these potentially deceptive practices by Synchrony Bank’s CareCredit Credit Card, contact our team today for a free evaluation. We will review the details of your situation and determine if filing a case might be the next step. We will never charge you a fee until a recovery is made. Here is what to expect in the process:  

  1. Step 1: Research and Gather Information – Before reaching out, gather all relevant information about your case. This includes details about the charges and any other parties involved. Take note of the date, time, and type of fee.   
  2. Step 2: Call or Complete the Form for Initial Evaluation – Use the phone number provided or online form to contact our team. You may find it helpful to prepare a summary of your case before making the call or completing the form. This will ensure you provide essential details of the case efficiently.        
  3. Step 3: Schedule a Free Evaluation – Request a free evaluation to discuss your case in detail. We offer free evaluations to assess the viability of your case. During this meeting, you can share the specifics of your situation, ask questions, and get a better understanding of how our attorneys can assist you in a lawsuit. We will never charge you a fee until a recovery is made.        
  1. Step 4: Prepare for the Evaluation – Before the scheduled evaluation, organize all relevant documents and be prepared to articulate the details of your case clearly. This will help the attorney assess the merits of your case more effectively. During the evaluation, feel free to ask any questions you may have about the legal process, potential outcomes, and our approach to financial lawsuits.

How We Can Help

If you have been financially impacted by the potentially deceptive interest rate practices of Synchrony Bank’s CareCredit Credit Card, do not hesitate to contact the team members at McCune Law Group. We are committed to fighting for your rights and helping you reclaim the money you lost. Together, we can hold these credit card companies accountable for their unfair practices.

Speak to a highly experienced team member from McCune Law Group today by completing the form or calling (909) 345-8110 today for a free evaluation!

CareCredit Lawsuit - Illegal Credit Card Charges And Fees (2024)

FAQs

Is there a class action lawsuit against CareCredit? ›

Class action says CareCredit interest rates can go up to 39.99% The consumer argues the interest rate on a new CareCredit account is an “astonishing” 32.99% per annum as of May 30, 2024, and account holders who end up being late on payments can see their interest rate go as high as 39.99%.

Who is responsible for unauthorized credit card charges? ›

This means that you won't be liable for any fraudulent purchases made on your credit card account. The Fair Credit Billing Act limits your liability to $50 if you report fraudulent charges within 60 days of receiving your credit card statement.

Can you dispute a charge on CareCredit? ›

Take action as soon as you suspect an issue. The faster you respond, the faster the issue may be able to be resolved. Contact Synchrony, issuer of the CareCredit credit card at 1-866-834-3205 to alert us of your concern. A member of our team will assist you in gathering the necessary information to open a claim.

Can I sue CareCredit? ›

If you had opened a CareCredit Credit Card with a 0% interest rate and ended up being charged interest at the regular rate for the promotional period, we want to hear from you and we may be able to help you reclaim significant compensation for the loss of your money through a class action lawsuit or individual ...

How do I settle a credit card lawsuit? ›

4 ways to settle credit card debt after a lawsuit is filed
  1. Utilize the services offered by a debt relief company.
  2. Negotiate a payment plan or settlement directly with the card issuer.
  3. Hire an attorney who's skilled in credit card issues and debt settlement.
  4. File for bankruptcy.
Jun 5, 2024

How do you win a class action lawsuit? ›

A Checklist for Defending Class Actions: 20 Best-Practice Tips
  1. Get the facts—all of them. ...
  2. Grasp the legal issues. ...
  3. Know the players. ...
  4. Hire experts. ...
  5. Ensure that outside counsel understand the business. ...
  6. Develop a litigation plan with the end in mind. ...
  7. Define what “victory” means. ...
  8. Get a handle on the damages.

How do you win a credit card dispute charge? ›

Here are six do's and don'ts to help you win disputes and minimize hassles.
  1. Don't delay. ...
  2. Do double-check. ...
  3. Don't leapfrog the merchant. ...
  4. Do call your card issuer ASAP if you suspect fraud. ...
  5. Do be patient. ...
  6. Don't lose track of paperwork.
Apr 24, 2024

What can I do if a company refuses to refund my money? ›

Get Outside Help
  1. Contact your state attorney general or state consumer protection office. ...
  2. Contact a national consumer organization. ...
  3. Contact your local Better Business Bureau The Better Business Bureau is made up of organizations supported by local businesses. ...
  4. File a report with the FTC.

How do I get my money back from unauthorized transactions? ›

Contact your bank and tell them it was an unauthorized debit or withdrawal. Ask them to reverse the transaction and give you your money back. Did you pay with a gift card? Contact the company that issued the gift card.

What is the Synchrony Bank scandal? ›

The Action alleges that Synchrony falsely represented that its consistent and disciplined underwriting practices had led to a higher quality loan portfolio than those of its competitors, but that, in truth, Synchrony relaxed its underwriting standards and increasingly offered private-label credit cards to riskier ...

How do I get out of CareCredit? ›

To cancel a CareCredit Credit Card, call customer service at 1 (866) 893-7864 and ask a customer service rep to cancel your card account. Cardholders can also cancel an account by mail.

Will Synchrony Bank sue me for a credit card? ›

Does Synchrony Bank sue for credit card debt? Yes, Synchrony Bank sues for credit card debt. If you've opened a line of credit and defaulted on your payments with any of the businesses listed above, there is a good chance that Synchrony Bank collections will start contacting you.

How to get rid of CareCredit? ›

To cancel a CareCredit Credit Card, call customer service at 1 (866) 893-7864 and ask a customer service rep to cancel your card account. Cardholders can also cancel an account by mail.

Is CareCredit financing at risk? ›

In the CFPB's October 2013 CARD Act Report , it identified deferred-interest products like the one offered by CareCredit as an area of concern that can pose risks for consumers. The interest rate on these cards is often substantially higher than the rate on standard general-purpose credit cards.

Can CareCredit send you to collections? ›

Care Credit Hires Debt Collectors

There are a handful of debt collection agencies that Care Credit will place your account with. The amount of time for each placement (how long the debt collector may have your CC account) is measured in months.

Can CareCredit be refunded? ›

Follow these steps when refunding a CareCredit payment. In the original CareCredit payment, click Return. When prompted to proceed with the return, click Yes. The payment window closes, and the CareCredit refund portal launches in the web browser.

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